Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Please take a quick photo and shoot it over to firstname.lastname@example.org - we will promptly send a replacement item.
We do not currently offer local pick up or delivery.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help! Just email us directly and we’ll take you through the process.
We love to create customized products for our customers! Please reach out for a personal consultation.
Absolutely! Although some of our products are listed on our website seasonally, we supply select products to boutiques throughout the year. Please reach out with any specific questions or requests.
All products are best used within 6 months to a year (refer to your individual product label), but if stored correctly they could last much longer. Always store your products in a cool, dark area. For maximum shelf life, store in a refrigerator. Products may spoil if stored in direct sunlight or extreme heat. If your product smells rancid, discard immediately.
Absolutely! We have switched over primarily to reusable glass, unless otherwise requested. Be sure to wash with warm soap and water before reusing. If you need a new dropper or spray top, just send us an e-mail and we are happy to provide one.
Yes! You can reset Crèmes and Soufflès by stirring and putting in the fridge. This will bring your product back to a balm like consistency.
All of Joylin products are 100% natural and made of the highest quality ingredients available - we do not add any synthetic preservatives or fillers to our formulas. Our line comprises of products that are solution-oriented, and ideal for sensitive skin - leaving out the harsh chemicals and fragrances that tend to irritate sensitive skin tissue.
The refining process chemically treats oil, breaking it down to bleach and deodorizing it, which ultimately strips it of its benefits. When you use an unrefined oil, it retains most of the vitamins, antioxidants, minerals and fatty acids native to the source - which are known to naturally improve skin texture. This is similar to the process of CBD Isolate versus Full Plant.
Our products are sourced around the globe from small, specialized farms to ensure the plants soil and growing conditions produce pure and potent products. All of our ingredients are USDA certified upon entering the US.
Our products are plant-based, and plants are harvested at different times of the year, which ultimately changes the end result. Certain of our products are listed Seasonally for this reason.
Of course! We have a sustainable source for our crystals to ensure they are 100% authentic stone, and have a specific line of stones we use to ensure no levels of toxic ingredients or particles that are unsafe for use on skin. Do not ingest crystals.